Can Better Patient Engagement Improve Collections?

Patients have been shouldering more and more financial responsibility for their medical bills. Most patients who avoid paying bills don’t do so because they can’t pay; instead, they avoid paying because don’t understand what they owe and why they owe it.

Many providers are discovering that patient engagement represents the differentiator that is critical to building trust and loyalty, staying competitive, retaining patients, and enhancing collection rates.

In this ebook, you'll learn:

• Transitioning to value-based care: Help patients see the value of your service.

• The power of choice: Give patients an unprecedented amount of payment options.

• Simplicity & transparency: Insurance coverage can be tricky. Help patients understand upfront what is covered and what they owe.